Cruise Holidays FAQS

Many of the large cruise lines do have a babysitting service onboard for a nominal cost and are run by trained child carers.

The majority of cruise line will not allow infants onboard under 6 months old. Infants older than this are very welcome, however we always advise that you bring your own milk formula if required. The ship can provide baby food but it may not be what youa re used too so again bring your own is always best

If you are travelling with more than 4 people in your party we would always advise to book your cruise as early as possible. Ships do have connecting cabins and some of the larger ships have super family cabins but these are always limited in number and book up early.

“Guaranteed” cabins are usually the most budget friendly as you will not be able to choose your cabin but will be assigned one usually within 2 weeks of departure. Once your cabin has been assigned, we will inform you of the details

Yes you can do this at the time of booking. Our cruise experts will recommend a cabin based on your requirements, but you can also access the cruise ship deck plans on the cruise websites of you want to have a better look at cabins onboard.

This is very rare, however not impossible and hence we would always advise you to have “cruise connect” cover on your travel insurance policy. Dependent on your policy provider, this would normally ensure that your costs are covered to transport you to the next port of call.

The age is dependent on the rules of the cruise line and will vary between 18-21 years of age. It can also be dependent on where the ship is sailing too. If you have anyone under 21 in your party we will advise you of the specific details at time of booking

Cruise lines are required to offer accessible accommodations and services for passengers with disabilities. However you are obliged to make us aware of any special requirement at time of booking so we an ensure the correct cabin type is booked for you and the relevant facilities are available. If this is not done at time of booking, they cannot be guaranteed later on.

Yes your booking can be changed dependent on the length of time it is before your cruise departure date, and changes will be subject to a change fee. Any changes requested within 30 days of departure are usually not possible but always contact us so we can discuss the best options for you

The cruise lines will always have a great variety of well organized excursions for you so they are good choice but that choice is yours. You can get off in port and do your own thing. Just be vigilant and aware of any precautionary information provided by the cruise line. In addition if you are exploring the port by yourself, ensure you arrive back at the ship at least 1 hour before the ship is due to depart – they don’t wait for anyone!

You can use your phone for onboard calls, but be aware of roaming charges. Many ships offer satellite-based Wi-Fi to stay in touch, but it can be expensive.

Casual wear is typically fine during the day, but certain dining areas or events may have a dress code, like “smart casual” or “formal night” for dinners. We can provide this information to you when you book your cruise.

Most ships have fitness centres and wellness facilities. Many of the larger ships also have running tracks round the top deck of the ship. Always remember to keep your hands sanitized at all times

Safety of its passengers is always the cruise lines’ first priority. They will know well in advance of any potential weather issues and will change the course/itinerary of the ship if required, but at the same time doing their best not to reduce your enjoyment of your cruise.

Follow all safety drills and instructions from the crew. Always know the location of your life jacket and muster station. Ships also have security staff on board for your safety. Your muster stations and all the safety. information will be provided to you the day you board the cruise. It is also very important to ensure your hands are always sanitised and most ships have sanitiser stand throughout the ship. We all need to do our part in reducing any chance of infections.

Cruise ships use a cashless system where your onboard account is linked to your credit or debit card, or to a cruise-specific card. You use this card for purchases like drinks, excursions, and shopping.

Most cruises are family-friendly, and most ships have kids’ clubs, daycare, and family-oriented excursions. There are often age-specific programs, including activities and services for babies, toddlers, kids, and teens. But please let us know your requirements when you contact us and we will match the right ship and sailing to your needs

You will always require a valid passport which has at least 6 months validity on it from the date you return. For some countries you may require a visa, but we will advise you of this when you book your cruise. If you are sailing out of the USA you will require an ESTA – please refer to our “Important information page” on our website

For ocean cruising, most of the time these will leave form large cruise ports, who will have facilities similar to a small airport to check in. Once you check in, your suitcases will be taken from you, and will be personally delivered to your cabin within a few hours of you embarking the cruise. (You will be given bag tags with your cruise documents prior to your cruise to attach to your suitcases).

Ships are well equipped with medical care including medically trained staff onboard who can professionally assess the seriousness of your condition and how best to treat it. Make sure you always have valid travel insurance, as medical costs can be very expensive

Ships today are very stable, but if you’re prone to seasickness, there are remedies like seasickness bands, patches, or medication, or consult your doctor before departure.

In most circumstances, a very limited amount of alcohol can be brought onboard – usually the equivalent of a bottle of wine, but each cruise line has different rules, so please check with us

Nowadays most ships provide wifi onboard at an additional cost, and some include it in the overall price of your cruise. If paying separately for it, it can be expensive, so we always recommend to ensure you connect to wifi when you are on land and download anything at that time

It is important that you make us aware the time of booking of any special requirements you have and we will ensure these are passed onto the cruise line. They will cater for most requirements, but will often need to know in advance to ensure the ship is stocked accordingly

All cruise lines will provide a vast array of International cuisine to suit all tastes and cultures

Nowadays once you have booked you can book excursions through the cruise line app or via their website. They are usually available from 6 months to 1 month pre departure. Book early to ensure you get the excursions you want

Typically, the base price includes accommodations, most meals, and entertainment onboard. Some activities, excursions, speciality dining, and drinks may cost extra. Some of the more “luxury” cruise lines will include extras as standard. Our cruise experts will advise you on exactly what is included when providing you with a price

Pack casual clothes for daytime activities, swimwear for pool time, and more formal attire for dinners or themed nights. Don’t forget sunscreen, medications, comfortable shoes, and a waterproof bag for excursions.

That’s fine – the tips will be added to your onboard account. However if you wish to pay a specific steward onboard with cash you can do that and request at Guest services that the tips be removed from your bill

In most circumstances, cruise lines do not deal with cash onboard – everything is paid by your acct card you are given when you check in. This makes life easier onboard as you don’t feel obliged to tip everytime you order a drink or have a meal or get your room cleaned. So most cruise lines set a daily fee for tips that you can pre pay before your cruise.